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Macau travel news

Macau travel guide | USEFUL INFO

Macau travel guide

Knowing some local knowledge when traveling abroad can make our travel smoother. Let me share some useful information about Macau today.

Tourist Information

1.Largo do Senado, Edif. Ritz

Opening Hours :09:00-20:00
Tel :+853 8397 1120
Fax : +853 8397 1116

2.Outer Harbour Ferry Terminal

Opening Hours : Temporarily closed
Tel :+853 2872 6416
Fax :+853 2872 6417

3.Border Gate

Opening Hours : 09:00-20:00
Tel :+853 2843 9310
Fax : +853 2843 9311

4.Macau International Airport

Opening Hours :09:00-20:00
Tel :+853 2886 1436
Fax : +853 2886 1437

5.Taipa Ferry Terminal

Opening Hours :Temporarily closed
Tel :+853 2885 0438
Fax :+853 2885 0310

6.The Hong Kong-Zhuhai-Macao Bridge Frontier Post at Macao Port

Opening Hours : 09:00-20:00
Tel :+853 2872 1213
Fax :+853 2883 9853

Tourism Hotline

Just dial the Tourism Hotline 28 333 000 for immediate assistance via operator or recorded round-the-clock message.

Macao Government Tourism Office (MGTO) offers a dedicated Tourism Hotline 28 333 000, with a wide range of tourism related information available including dining, hotels, sightseeing, museums, entertainment, shopping and transportation. The 24-hour service provides an operator or recorded message to provide assistance, handle enquiries and receive suggestions or complaints from visitors and local residents. The service is in Cantonese, Mandarin, English, Portuguese and Japanese.

* If calling from overseas, please dial +853 28 333 000.

Emergency Numbers

Emergency :999 / 110 / 112
Hospital Centre S. Januário :2831 3731
Kiang Wu Hospital :2837 1333
University Hospital :2882 1838

Travel Tips

When you are about to set out on a journey, always attend to the details to ensure that it will be trouble-free and enjoyable. As the saying goes, “every penny has its worth”, when it comes to choosing a package tour, not only the price needs to be considered, the creditworthiness and service quality of a travel agency should also be taken into account.

Before setting out, it is wise to check your itinerary to see if it includes the various activities / items that Macao has to offer.

1.Get to know your itinerary in detail. Ask your travel agency for all information about the trip, especially the itinerary. You should also remember to ask for the receipt.
2.Have you purchased appropriate travel insurance? Travel insurance can provide backup on your journey so that you can have peace of mind.
3.Do you know who the receiving agency is? It is very important to have the contact details of the receiving agency in advance so that you can contact it should the need arise. Only licensed travel agencies and tour guides are qualified to receive tour groups in Macao. Tour buses must indicate the identity of the receiving agencies, while tour guides must wear their tour guide cards issued by the Macao Government Tourism Office.
4.If your group is going to stay in Macao, do you know where you will stay? Hotels in Macao are licensed and ranked according to the following categories: 2-star, 3-star, 4-star, 5-star and 5-star deluxe. Hotels of different ranks vary in facilities and service quality.
5.Which sightseeing activities are included in your trip? Macao has a rich historical and cultural heritage worth enjoying in detail. Check your itinerary to know which places you will be visiting, so that you can prepare yourself for a satisfying visit.
6.How will meals be arranged on your journey? Macao features many licensed restaurants offering numerous delicacies. Find out what the meal arrangements are to ensure that they suit you.
7.Planning to go shopping? All kinds of goods and souvenirs are available in Macao. When choosing goods, remember that quality and price are generally in direct proportion to each other even though steep discounts may be offered. Macao has a free market economy; as such, prices are set by individual retailers. The same goods may be offered at different prices by different retailers. Remember to ask for a receipt identifying the seller when you shop – and ask about terms and conditions applicable to returned goods.
8.Stay informed about the time slots that you may have to yourself on the trip, so that you may arrange some personal activities in Macao. It is very convenient to get around this little city.

This advice is offered with you in mind, and it is our hope that it will help you have a wonderful time in Macao!

Useful Phone Numbers

24-Hour Tourism Hotline: +853 2833 3000
Consumer Council: +853 8988 9315
Directory Enquiries: 181

What You Need to Know about Typhoon Season

The typhoon season starts in May and ends in October, with July to September as its peak period.

Tropical Cyclone Signals

Currently, Macao’s Tropical Cyclone Signals are listed in signal no. 1, no. 3, no. 8, no. 9 and no. 10 depending on the strength of the wind.

No.1

Prepare preventive measures and pay close attention to the latest information on tropical cyclones.

No.3

Temporary squally showers may occur in Macao once being affected by strong rainband. People in open spaces should be vigilant. Drivers should pay attention to driving safety and strong winds.

No.8

Stay indoor as far as possible. Stay away from exposed doors and windows. Continue to pay attention to the latest information on tropical cyclones.

Suspend all outdoor and marine activities.

The cross-sea bridges will be closed at any time. Public should pay attention to the latest notice.

Pay attention to the issue and latest message of the Storm Surge Warning.

No.9 & No.10

Suspend all outdoor and marine activities.

Stay indoor as far as possible. Stay away from exposed doors and windows.

Tropical cyclones will have a serious impact on Macao.

A temporary lull means that the tropical cyclone is centred nearby and a sudden resumption of violent winds is expected. The places that are sheltered from the strong winds originally may become exposed. Public are advised not to relax their guard and pay close attention to the latest message of tropical cyclone.

Pay attention to the issue and latest message of the Storm Surge Warning.

Storm Surge

According to the geographic features, historical record of water level and meteorological characteristic of the Macao Special Administrative Region, “Storm Surge” warnings are divided into following five levels:

First Level Warning / Blue & Second Level Warning / Yellow

Take precautionary measures, such as moving objects to places that prevent flooding;

Avoid parking cars in an area prone to flooding or underground car parks;

Power supply system may be affected by flooding and cut-off, elevator(lifts) should be avoided;

Avoid heading to areas affected by flooding, such as basements and low-lying district;

Pay attention to the “Storm Surge” warning information closely.

Third Level Warning / Orange & Fourth Level Warning / Red & Fourth Level Warning / Red

Take precautionary measures, such as moving objects to places that prevent flooding;

Do not park cars in an area prone to flooding or underground car parks;

Power supply system may be affected by flooding and cut-off. Do not use elevator(lifts);

Do not heading to areas affected by flooding and low-lying district, as sea water can rapidly invade land and cause sharply rise in water level;

Stay in a safe and high-lying area, keep away from low-lying district such as basements and underground car parks;

Pay attention to the “Storm Surge” warning information closely.

The above are some practical information about Macau shared with you, and some guides for friends traveling in Macau.

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